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Congratulations to our 2015 Loyalty360 CX Award Winners

Wyndham Rewards, the loyalty program of Wyndham Rewards, has been awarded top honors in the 2015 Loyalty360 CX Awards. The awards culminated at the 2015 Engagement & Experience Expo, in Dallas, TX, where executives and customer-focused professionals convened to share insights, best practices and innovations related to customer experience and engagement. The Loyalty360 CX Awards honor the brands that are using innovative and best-in-class techniques to deliver customer experiences that ultimately build customer loyalty.

The winners are:

Best Brand Messaging & Communications in...
  • Platinum: Wyndham Rewards, the loyalty program of Wyndham Hotel Group
  • Gold: Canadian Red Cross
  • Silver: Tony Roma’s
  • Bronze: Caesars Entertainment’s Total Rewards
Best Customer Insights in Customer Experience
  • Platinum:  EMC
  • Gold: Allstate
  • Silver: ATB Financial
  • Bronze: Safelite AutoGlass
Most Customer-centric Culture
  • Platinum: Guardian Life Insurance Company of America
  • Gold: Ryder Systems, Inc.
  • Silver: Overstock.com
  • Bronze:&FedEx
Best Measurement in Customer Experience
  • Platinum: Ryder Systems, Inc.
  • Gold: Guardian Life Insurance Company of America
  • Silver: Dunkin’ Donuts
  • Bronze: Meineke
Best Technology & Trends in Customer
  • Platinum: Chili’s Grill & Bar
  • Gold: Red Lion Hotel Corporation’s Hello Rewards
  • Silver: Allstate
  • Bronze: Hilton Worldwide
Best Employee Engagement
  • Platinum: Wyndham Rewards, the loyalty program of Wyndham Hotel Group
  • Gold: GameStop
  • Silver: Great Eastern Energy
  • Bronze: Ryder Systems, Inc.
360-Degree CX Award
  • Platinum: Wyndham Rewards, the loyalty program of Wyndham Hotel Group
  • Gold: Ryder Systems
  • Silver: Guardian Life Insurance Company of America
  • Bronze: Allstate

2014 Loyalty360 CX Awards

Congratulations to the winners of the inaugural Loyalty360 CX Awards. These brands have shown that their outstanding customer experience strategies are making a positive impact on their overall businesses. By using cutting edge tools and techniques in voice of the customer, employee engagement, customer-journey mapping, simplified processes and more, the winners are laying the foundation for customer loyalty.

Winners were announced during a ceremony at the 4th annual Engagement & Experience Expo on November 10 in Dallas, Texas. A field of 44 different brands, representing some of the most valued and recognizable in the world, competed in six categories. For more information about the winning programs, check out the videos below. Be sure to follow the links to read about what sets these brands apart from the competition.

The winners are:

360-Degree CX Award, North America, Platinum...
  • Platinum: Hilton Worldwide Owners Access
  • Gold: Safelite AutoGlass
  • Silver: JetBlue
  • Bronze: AARP
360-Degree CX Award, International
  • Platinum: VV-Auto
  • Gold: ANZ (Australia and New Zealand Bank)
  • Silver: EB Games
  • Bronze: Gamestop
Best Brand Messaging and Communication in...
  • Platinum: Hilton Worldwide Owners Access
  • Gold: Safelite AutoGlass
  • Silver: Global Hotel Alliance
  • Bronze: AARP
Most Customer-centric Culture
  • Platinum: Aramark
  • Gold: Safelite AutoGlass
  • Silver: Ford Motor Company
  • Bronze: Raley’s Family of Fine Stores
Best Customer Insights in Customer Experience
  • Platinum: Orbitz
  • Gold: Safelite AutoGlass
  • Silver: Global Hotel Alliance
  • Bronze: Barclaycard
Best Multi-channel/Omni-channel Customer...
  • Platinum: Hilton Worldwide Owners Access
  • Gold: GameStop
  • Silver: AARP
  • Bronze: Sacra Studios
Best Technology and Trends in Customer Experience
  • Platinum: Orbitz
  • Gold: Hilton Worldwide Owners Access
  • Silver: Dell Advantage Loyalty Program
  • Bronze: Ask.com