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Innovative Customer Engagement Keeps Columbus Dispatch Loyalty Strong

The Columbus Dispatch is not one to shy away from innovation. As the most trusted source of news and information in Central Ohio, this is a brand that has established generations of customer loyalty. But it also understands the need to evolve alongside the changing habits and expectations of modern consumers. In this way, the Columbus Dispatch has been able to overcome many of the limitations facing the traditional newsprint media by creating digital customer experiences that engage audiences across numerous platforms and channels. The....

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