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Browse Loyalty360’s content about the brands who are leading the way when it comes to customer loyalty. Stay on top of the latest news and research, and learn about the best practices, tools, techniques, partnerships and metrics that top brands are using to win loyal and profitable customers.
Dunkin' Donuts uses big data and advanced customer engagement techniques to bring a 1:1 experience to millions of loyal followers every single day. In this respect...Read More
In Choice Privileges, Choice Hotels has a staggeringly successful loyalty program that eclipsed the 25 million-member mark this year.
In an intriguing interview...Read More
FedEx Services wants to keep technology top of mind to create a compelling customer experience that drives brand loyalty.
FedEx, which earned Bronze honors in the...Read More
The movie theater industry is one that is built on customer experience. Especially considering today’s landscape, in which movie lovers can just as easily turn on...Read More
Church’s Chicken takes an approach to customer engagement that is beyond most, if not all, other brands in the QSR space. As one of the nation’s leading fried...Read More
In the gaming and entertainment world, there are few brands that command as much attention, respect and brand loyalty as Caesars Entertainment Corporation. With a number of...Read More
As a mutual company, customer experience is not just a buzzword for Guardian Life® , it’s a necessity. Guardian is a Fortune 250 financial services company that...Read More
As health and wellness become growing cultural concerns, Iron Tribe Fitness is stepping in to create tight fitness communities that can change people’s lives...Read More
Few automakers are able to stand toe-to-toe with General Motors. The company was built upon a foundation of brand loyalty, and continues that tradition in 2016...Read More
Dow Jones is an American publishing and financial information company and The Wall Street Journal is its flagship product.
Suzi Watford is Dow Jones’ Chief...Read More
As a marketer, you have one goal: acquire new customers. How? Referral marketing is your answer. It acquires customers other channels can’t. This guide gives you the latest...Read More
Loyalty programs have seen several phases in the industry. From stamp cards to surprise and delight, all the way to points programs, one thing that is common ...Read More
The 2015 Loyalty ReportLoyalty is Changing, Are You Changing With It?The last year saw an increasing number of consumers opt into a variety of different loyalty programs. Our fifth annual study...Read More
When you visit the Harry & David website, you immediately notice three things.One: You’re suddenly hungry for rosy-golden pears, chocolate truffles and Moose...Read More
BROOKFIELD, Wis., Oct 13, 2011 (BUSINESS WIRE)—Fiserv, Inc., a leading global provider of financial services technology...Read More
GES teamed up with Nike to help create Nike’s largest retail footprint in the US. The new store changed its approach to literally envelope customers in the Nike brand, making the store...Read More
VANCOUVER, British Columbia—RewardLoop, the company enabling secure card-less customer loyalty transactions via mobile phones, today announced...Read More
Today’s consumers are inundated with loyalty cards. In fact, a 2009 loyalty census from Colloquy estimated that membership in U.S. rewards programs was about 2 billion...Read More
Increased Dependency of Technology and Growing “Virtual Office” Allows Small Business Owners to Achieve Increased Productivity and...Read More
DULLES, Va.—Vovici, the leading provider of survey management and enterprise feedback solutions, has completed a landmark...Read More
Myer, Australia’s largest department store group, released their full-year financial report, and numbers show that customer loyalty and online sales in...Read More
Starwood Hotels & Resorts Worldwide will introduce a loyalty program for travel professionals and meeting planners next month called Starwood Preferred Guest Pro.Through...Read More
Upscale retailer Neiman Marcus Group has announced a series of organizational changes, which includes merging the merchandising and planning organization...Read More
During Walgreens’ recent second-quarter financial earnings call, company President and CEO Gregory D. Wasson noted that the highly successful Balance...Read More
Flying Blue (the loyalty program of Air France and KLM) landed the International, Gold Winner award at the inaugural Loyalty360 Awards held Monday at the 7th Annual Loyalty Expo...Read More
Orbitz Rewards, which is sure to take the travel industry by storm, launched today. In an industry full of rewards programs, it’s often difficult to differentiate –...Read More
Loyalty 360 announces the speakers of the soon to take place 2013 Loyalty Expo.
Kellogg Company will be among the leading brands speaking at this year’s...Read More
In the world of business, few things are more valuable than customer loyalty.And it's a phenomenon that is distinctly contagious. If you have a customer...Read More
Margate, Fla (PRWEB) February 15, 2012— Saveology has debuted its Saveology Elite Loyalty Program, where members will purchase Saveology dollars each month towards...Read More
Cleveland, Ohio (PRWEB) February 20, 2012— Skoda Minotti is pleased to announce the launch of its new Strategic Marketing website: http://www...Read More
David Overman, Rewards Manager, BB&T has been in his current position for about 18 months, since his company decided to place a greater emphasis on managing its rewards...Read More
Here’s a bit of loyalty news that will perk up your ears: airline frequent flier programs are increasingly adopting a rewards point structure that includes the family...Read More
When the loyalty expert sits down with the social media guru, everything we thought we knew about digital engagement is rebooted. Bryan Pearson, CEO of global loyalty...Read More
Rajat Paharia is widely recognized as the father of gamification, which applies the data-driven motivational techniques from video games to engage and motivate customers...Read More
Play.com, the online entertainment retailer owned by Japanese digital firm Rakuten, has found social success using Facebook to engage fans and earn referrals from top advocates. In...Read More
As President of Kobie Marketing, Michael Hemsey is responsible for leading all facets of the loyalty marketing organization including business development, IT initiatives...Read More
Everything is converging to the three pillars of new commerce: hyper-local, mobile and deals. Venerable brand Valpak, a coupon and deals company for over 40 years, is evolving its well-honed...Read More
Loyalty 360 Executive Insights series continues as we hear from some of the thought leadership at Kobie Marketing. Marc Glazer, VP Brand Loyalty and Joe Easley, Director of Global...Read More
Mark Robeson, Senior Vice President, Sales & Marketing with VIPdesk, has over 18 years’ experience designing and managing bespoke B2B and B2B2C customer loyalty program enhancements...Read More
With over 13 years of experience, Dana oversees and directs creative and content management of all marketing and communication materials for Rymax’s marketing department. This encompasses...Read More